Privacy Policy

At Raiseazy by RUN Solutions ("we", "our", "us"), we value the trust you place in us and are committed to protecting your personal information. This Privacy Policy outlines how wecollect, use, disclose, and safeguard your data in compliance with the applicable provisions of the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect

  • Personal Information: Name, address, date of birth, email ID, mobile number, PAN, Aadhaar, or any other government-issued ID.
  • Financial Information: Bank account details, income documents, salary slips, and related financial documents.
  • Loan/Service-Related Information: Details of your loan application, repayment history, and related records.
  • Bureau Data: With your consent, we may pull your credit bureau report to assess your creditworthiness and facilitate loan processing.
  • Technical Information: Device details, IP address, location, and cookies, when you use our digital platforms.

2. Purpose of Data Collection

  • To process your loan applications and provide financial products.
  • To verify your identity and conduct KYC checks.
  • To fetch and evaluate your credit bureau report.
  • To comply with applicable laws and regulations.
  • To improve our services, conduct risk analysis, and prevent fraud.
  • To communicate with you regarding updates, offers, and important information related to your loan or account.

3. Data Sharing and Disclosure

  • With banks, NBFCs, financial institutions, and credit bureaus for loan processing and evaluation.
  • With service providers, vendors, and auditors who support our operations, under strict confidentiality.
  • When required by law, regulatory authorities, or law enforcement agencies.
  • In case of mergers, acquisitions, or business transfers, subject to confidentiality obligations.

4. Data Retention

  • For the purpose for which it was collected.
  • To comply with legal, regulatory, or contractual requirements.
  • To resolve disputes and enforce agreements.

5. Security Measures

  • We implement reasonable security practices and procedures as prescribed under the IT Act, 2000 to protect

6. Your Rights

  • To access, review, and correct your personal information.
  • To withdraw consent for processing, subject to legal and contractual restrictions.
  • To request deletion of data, where permissible by law.

7. Updates to This Policy

  • We may update this Privacy Policy from time to time. Any changes will be communicated via our website or official communication channels.

8. Contact Us

  • Raiseazy by RUN Solutions
  • Email: support@raiseazy.com